In recent years, seasonal shopping has started earlier and earlier, with around 40% of consumers beginning to cross items off their holiday lists before Halloween. As the pandemic persists, retailers should be stocking seasonal inventories well in advance so that customers can shop safely and avoid the stresses associated with long lines and shipping delays.
With the holiday season coming to an end, now is the time to push further this holiday season that could very well be busier than ever before. In order to ensure a winter season (relatively) free of customer complaints and overwhelmed support staff, consider taking the following four steps today.